Privacy statement

It is extremely important for us to protect your personal data.

We therefore comply with the applicable legal regulations for the protection, lawful handling and secrecy of personal data as well as data security, in particular the Data Protection Act as amended ("DSG") and the General Regulation on Data Protection ("GDPR"). The following information describes which personal data we will process if necessary when you visit our website at www.life-traisen.at ("website").

1. Name and address of the Data Controller

Responsible for the processing of your personal data in accordance with the data protection provisions is:

VERBUND AG
Am Hof 6a
1010 Vienna
(hereinafter "VERBUND", "we", "us")

The contact details of the data protection officer: datenschutz@verbund.com.

2. Processing in the context of "website"

2.1. What kind of personal data will we process?

During your visit to our website, we will automatically collect the following personal data:

  • Date and time of access to a page of our website
  • Data about your device (device ID)
  • IP address
  • Name and version of your internet browser
  • Session ID

2.2. Legal basis of the data processing

Where the data of your visit to our website are concerned, we justify the processing on the basis of our legitimate interest in accordance with Art. 6(1)(f) GDPR, which consists of giving our website a user-friendly design and protecting our website against attacks. On the basis of your voluntary consent pursuant to Art. 6(1)(a) GDPR in conjunction with Section 165(3) TKG, we process your personal data to create usage statistics and to display personalised advertising. You can revoke your voluntarily given consent at any time.

2.3. Purpose of data processing

We process your data relating to the visit to our website for the following purposes:

  • in order to make our website and its functions available to you, and to improve and develop this website further;
  • in order to be able to compile statistics on the use of our website;
  • in order to be able to identify, prevent and investigate attacks on our website;
  • in order to show personalised page suggestions.

2.4. Data retention period

We will generally store your data relating to the visit to our website for a period of three months. A longer retention period will apply only to the extent this is required to investigate identified attacks on our website and beyond that only until the end of the relevant limitation periods, statutory retention periods or any legal disputes.

2.5. Data recipients

In order to operate and administer the website, we regularly use IT service providers which, in accordance with our order and instructions, may under certain circumstances also have access to personal data in order to be able to render the commissioned IT services.

We will also transmit your personal data to the following recipients:

  • to external third parties to the extent required by our legitimate interest (e.g. auditors, insurance companies in the event of an insured event, legal representatives as the occasion requires, etc.);
  • to authorities and other public bodies to the extent required by law (e.g. financial authorities, courts, etc.).

Your data will not be passed to any other third parties for their own purposes without your consent.

3. Processing in the context of "making contact/enquiries"

3.1. What kind of personal data will we process?

When you contact us by email or telephone, we will process the personal data you give us (email, name, telephone number, as well your enquiry or the associated documents) for the purposes of processing your enquiry and respond to you accordingly.

These data are provided by you on a voluntary basis; they are neither legally nor contractually prescribed, nor are they required in order to enter into a contract with us. However, if you do not provide these data, VERBUND will not be able to process your enquiry accordingly.

3.2. Legal basis and purpose of the data processing

The legal basis for the processing of the data is our legitimate interest in accordance with Art. 6(1)(f) GDPR, which lies in processing and dealing with your enquiry.

3.3. Retention period

Your data will be stored until your enquiry has been dealt with and beyond that for a period of three months, so that we can respond appropriately to subsequent questions. A longer retention period will be applied only on the basis of statutory retention periods or for defence purposes in any legal disputes.

3.4. Data recipients

We use service providers (e.g. IT service providers) which, in accordance with our orders and instructions, may under certain circumstances also have access to personal data in order to be able to render the commissioned services.

We may also transmit your personal data to the following recipients:

  • on the basis of our legitimate interests, to VERBUND Group companies or other third parties involved, for example, in the project or cooperation (e.g. experts, specialists) to the extent required,
  • as the occasion requires, also to external third parties such as, for example, legal representatives, insurance companies in the event of an insured event, auditors;
  • to authorities and other public bodies to the extent required by law (e.g. financial authorities, courts, etc.). 

4. Your rights

In principle, you have the right to information, correction, erasure, restriction, data portability, revocation of a granted consent and objection in respect of your data processed by VERBUND. To exercise these rights, please contact datenschutz@verbund.com. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can submit a complaint to the national supervisory authority where you live. In Austria, this supervisory authority is the Data Protection Authority.

version as of January 2024